Privacy Policy
This policy explains how Clara handles information submitted through clara-ai.net, Clara Assist SDK demos, and related evaluation experiences.
Last updated: June 5, 2026
When you use this website or the Clara Assist SDK, Clara may process conversation messages, page context, selected quick questions, voice session state, technical diagnostics, and basic contact details you choose to provide.
Clara uses this information to answer questions, route requests, provide product demonstrations, improve reliability, detect abuse, support customer workflows, and help operators understand whether the assistant is working as expected.
Messages and voice interactions may be monitored, logged, or reviewed to provide the service, troubleshoot issues, improve responses, and support business operations. Do not share sensitive personal, health, financial, or account information unless Clara explicitly requests it for a supported workflow.
Clara may use infrastructure, analytics, communications, AI, speech, storage, and hosting providers to operate the platform. These providers are used to deliver Clara's customer resolution experience and are expected to process data only for authorized service purposes.
Clara keeps operational records only as long as needed for product operation, security, diagnostics, legal obligations, and legitimate business review. Demo and evaluation data may be periodically deleted or reset.
You can stop using the assistant at any time, avoid submitting optional information, or contact Clara to request review, correction, or deletion of information associated with your interaction where applicable.
For privacy questions or data requests, contact Clara through the evaluation form or email privacy@clara-ai.net.